Information you give us

Contact details such as your name, business name, email address, and phone number.

Account and booking information when you sign up, book a call, or start a plan.

Payment information, which is processed by our third-party payment processor. We do not store your full card details.

Access to your social media accounts (or accounts we set up for you) so we can post on your behalf.

Content you share with us, such as footage, photos, logos, and brand materials.

Messages and feedback you send us.

Information we collect automatically

Usage and device data such as your IP address, browser type, and pages viewed.

Cookies and similar technologies.

Information from third parties

Data from social media platforms and analytics tools connected to your accounts.

Confirmation of payments from our payment processor.

How We Use Your Information

We use your information to

Provide, deliver, and improve the Services.

Set up and manage your account, bookings, and filming sessions.

Process payments and manage your subscription.

Post and manage content on your connected platforms.

Communicate with you about your account, support, and updates.

Send marketing messages where you have agreed to receive them (you can opt out at any time).

Meet our legal and tax obligations and protect our rights.

In Canada, we rely on your consent to collect and use your personal information, except where the law allows us to do so without consent.

How We Share Your Information

We do not sell your personal information. We share it only with:

Service providers who help us run our business, such as (editing tools, hosting, scheduling, analytics, and our payment processor). They may only use your information to provide services to us.

Social media platforms (such as Instagram, Facebook, TikTok, and YouTube) when we post content to your connected accounts.

Authorities or others when required by law, to enforce our Terms, or to protect rights and safety.

A buyer or successor if our business is involved in a merger, sale, or transfer.

Where Your Information Is Processed

Some of our service providers may store or process information outside Canada, including in the United States. Where this happens, your information may be subject to the laws of those countries, and we take reasonable steps to protect it.

Cookies and Tracking

Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. Turning off some cookies may affect how the site works.

How Long We Keep Your Information

We keep your personal information only as long as we need it to provide the Services, meet our legal and accounting obligations, and resolve disputes. When we no longer need it, we securely delete or anonymize it.

How We Protect Your Information

We use reasonable physical, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Subject to applicable law, you can:

Ask what personal information we hold about you and request a copy.

Ask us to correct or update inaccurate information.

Withdraw your consent to our use of your information (this may affect our ability to provide the Services).

Ask us to delete your information, where the law allows.

To make a request, contact us at "skilldata.net/contact-us". We will respond within the time required by law.

Children's Privacy

Our Services are meant for businesses and people who are at least 18 years old. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Policy from time to time. When we do, we will change the "Last updated" date above. If the changes are significant, we will give you reasonable notice.